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Features
- Shared Team Inbox — Collaborate seamlessly on support tickets from various channels like email, social media, and WhatsApp, all in one unified inbox.
- Smart Automation — Utilize canned responses, triggers, and workflows to enhance response times and streamline support processes.
- Powerful AI Capabilities — Leverage AI to generate ticket summaries, suggest responses, and automate conversations with chatbots, improving efficiency.
- Self-Service Knowledge Base — Empower customers to find answers quickly through a well-organized knowledge base and live chat options for instant support.
- Customizable Live Chat — Engage with customers in real-time on your website and social media, with options for chat transfer and customizable widgets.
- Robust Integrations — Integrate effortlessly with popular platforms like Shopify, WooCommerce, and Slack, along with webhooks and APIs for custom solutions.
FAQ
What is Desku?
The shared team inbox fosters collaboration, allowing agents to assign tickets, add notes, and access customer history seamlessly. With smart automation features, including canned responses and workflows, teams can respond to inquiries more efficiently. The AI capabilities enhance this further by ge
How much does Desku cost?
Visit the official Desku website for the most up-to-date pricing.
What are the key features of Desku?
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